Privacy policy
At Saadqain, we are committed to protecting the privacy and personal data of our students and parents. This Privacy Policy outlines how we collect, use, and safeguard your information.
Information We Collect
To create an account and coordinate sessions, we collect personal information including student and parent names, email addresses, phone numbers (WhatsApp), grade level, and educational syllabus.
How We Use Your Data
Your information is used strictly to deliver personalized tutoring sessions, process bookings, communicate schedule updates, and improve our educational services. We do not sell or rent your personal data to third parties.
Student Safety & Communication
To protect user privacy and ensure student safeguarding, direct sharing of personal contact details (such as personal email addresses or phone numbers) between students/parents and individual tutors is strictly prohibited. All scheduling and session logistics are managed exclusively through official Saadqain administrative channels.
Data Security
We implement standard security measures to protect your personal details against unauthorized access, disclosure, or misuse.
Third-Party Services
We may use trusted third-party service providers (such as secure payment gateways and web analytics) strictly to operate our platform and process transactions securely.
Your Rights
Parents and students may request to review, update, or delete their personal account information at any time by contacting our support team via our official email or WhatsApp.
- As the world rapidly evolves and technology integrates into our daily lives, numerous risks emerge, such as the dark web and hacking. Recognizing the significance of safeguarding personal information, Saadqain emphasizes the importance of protecting one’s data. To create an account with us, our team may request certain personal details, including your email ID, phone number (WhatsApp or otherwise), grade, and level of education. This information is crucial for us to tailor your personalized tutoring sessions.
- Please be informed that students and parents are strictly prohibited from sharing their personal information with the tutor, including email addresses, and phone numbers. All communications will be handled by our dedicated admins.
- To maintain professionalism and a conducive learning environment, students are advised to refrain from engaging in personal conversations with the tutor during and after tutoring sessions.